Last Updated: 09/01/2023

1. Refunds for Incomplete Services

At Newell Services LLC, we are committed to providing high-quality lawn care services. We understand that circumstances may arise that result in incomplete services. This Refund Policy outlines our procedures for issuing refunds in such cases.

2. Eligibility for Refunds

2.1 Incomplete Services: You are eligible for a refund if we are unable to complete the agreed-upon lawn care services as specified in your service agreement due to circumstances beyond your control.

3. Requesting a Refund

3.1 Notification: To request a refund for incomplete services, you must notify us promptly, providing details of the incomplete services and the reason for the refund request.

3.2 Documentation: We may require supporting documentation, such as photographs or other evidence, to verify the incomplete services.

4. Refund Process

4.1 Assessment: Upon receiving your refund request and any required documentation, we will assess the situation to determine eligibility.

4.2 Approval: If we find that the services were indeed incomplete due to circumstances beyond your control, we will approve the refund.

4.3 Refund Method: Refunds will be issued using the same method of payment originally used for the services, unless otherwise agreed upon.

5. Timeframe for Refunds

We strive to process refund requests promptly. However, the timeframe for receiving your refund may vary depending on the payment method and financial institution.

6. Non-Eligible Refunds

6.1 Change of Mind: Refunds will not be issued for reasons unrelated to incomplete services, such as change of mind.

6.2 Circumstances Within Control: Refunds will not be issued for circumstances within your control that result in incomplete services, such as failure to provide access to your property during scheduled appointments.

6.3 Dissatisfaction With Results: There is an inherent risk presented by weather and cultural inputs associated with the types of services provided by Newell Services LLC. Refunds will not be issued on the basis of dissatisfaction with results.

7. Contact Information

If you have any questions or wish to request a refund for incomplete services, please contact us at:

Newell Services LLC
12324 E 86th St N #322
Owasso OK 74055
(918) 739-8425
contact@makemylawngreat.com